Online Appointment Booking
Let patients request or book appointments directly from your website — 24/7, without calling. Reduces no-shows and saves your reception team time.
Websites for Doctors & Medical Practices (includes therapists & psychologists) in Vienna
Most patients decide on a phone before they ever ring you. They check opening hours, insurance and address, in that order. We build practice sites where those details sit at the top as text, and where an enquiry is possible at eleven at night too.
01
How patients in Vienna choose a practice
Most patients decide on a phone, before they ever ring you.
People search by speciality and place, usually with a condition attached: "dermatologist 1180 public insurance", "internist Vienna appointment soon", "practice Vienna open Saturday". Those searches are an appointment request in text form. Answer them and you get the call; leave them unanswered and you are not in the running.
On the page itself, patients check in this order: opening hours, insurance or private, address and how to get there, and only then your range of treatments. If the opening hours are an image or a PDF, the search engine cannot read them and the patient on a phone can barely read them either. As text, they belong at the top.
The third factor is the barrier to first contact. A phone number alone demands that someone calls during opening hours. A short enquiry form captures the request at eleven at night too. Together they cost nothing extra and lose far fewer patients.
02
Why Your Practice Needs a Professional Website
Patients expect to find you online. A well-structured website builds trust before they've ever walked through your door — and makes it easy for them to take the next step. Without one, you're invisible to anyone who searches first and asks questions later. A good medical website helps you:
- Show up on Google when patients search for a doctor in your area — whether you're in Vienna, Graz, Berlin, or Brussels
- Present your services, specialisations, and team clearly
- Let patients request appointments without picking up the phone
- Reduce repetitive enquiries by answering common questions upfront
- Build credibility with a professional, trustworthy first impression
03
What We Build for Medical Practices
Beyond a standard website, we can integrate tools that make your practice easier to run and more accessible for patients.
Doctor & Team Profiles
Introduce your doctors, specialisations, and qualifications. Patients feel more comfortable when they know who they'll be seeing.
Service & Specialisation Pages
Dedicated pages for each service or area of medicine you offer — better for patients, and better for Google.
Patient Information & FAQ
Answer common questions about your practice, procedures, referrals, and what to bring to an appointment. Fewer calls, more informed patients.
Location, Opening Hours & Directions
Clear, up-to-date information with an embedded map so patients can find you without friction.
Contact & Enquiry Forms
Simple, GDPR-compliant forms for appointment requests, referrals, or general enquiries.
Patient Portal (optional)
A secure login area where patients can view documents, request prescriptions, or communicate with your practice — reducing administrative load.
Mobile-Friendly Design
Most patients will find you on their phone. Every site we build works perfectly on all screen sizes.
AI & Automation
We can also integrate AI and automation — from FAQ chat widgets and lead qualification to appointment reminders, content support, and industry-specific tools — so your website works harder for you.
04
What Vienna specifically changes
Patients in Vienna do not search for the city. They search for the district and the underground stop: “GP 1120”, “practice near Längenfeldgasse”. So the district, the address, the transport link and step-free access go on your page as text — not only inside an embedded map, which a search engine cannot read.
The second question decides whether anyone calls: public insurance or private? Your page answers it at once — which insurers you bill, what gets reimbursed, what a private treatment costs. That saves your team phone calls and brings the patients who actually fit your practice. Your medical statements are used verbatim and never changed without your approval.
05
Privacy & GDPR Compliance
Medical websites handle sensitive enquiries. We build with GDPR in mind from the start — secure contact forms, compliant data handling, and hosting within the EU so your practice stays in full control of where patient data lives. We'll advise you on what's required and make sure nothing is left to chance.
06
How We Work
We start by understanding your practice — your patients, your services, and what you need the website to do. Then we plan the structure, design the pages, develop and test everything, and launch. You get a site that's easy to manage, backed by clear documentation, and supported by us long-term.
- 01DiscoveryUnderstand your goals, audience, and requirements
- 02DesignClean layouts that reflect your brand
- 03DevelopmentBuilt with modern, reliable technology
- 04LaunchDeployed, tested, and live
- 05SupportOngoing maintenance and improvements
07
Common questions about a medical practice website
What does a website for a medical practice cost?
A complete practice site with treatments, opening hours, insurance information, directions and an enquiry form falls into our Starter package from €499. Online appointment booking with calendar integration, or a patient area, belongs in the Build package from €1,499.
Is it acceptable for patient data to go through a form?
Health data is specially protected. We therefore keep the form deliberately short, transmit it encrypted, and forward it straight to your inbox without storing it on the website. That way no store of data sits on a server needing protection.
Can we change opening hours ourselves?
Yes. Because hours change more often than anything else, we set them up so you can adjust them without us. At handover we show you how and leave a written guide.
Do we need online appointment booking?
Not necessarily. Many practices do better with a structured enquiry form, because scheduling stays in your hands. Real online booking earns its place when you have predictable standard appointments and want to take load off reception. We will tell you plainly which one fits how you work.
What about reviews and the Google listing?
For a practice, the Google business listing is often the first point of contact. It belongs to you, not to us, and you should maintain it yourself. We make sure the address, name and opening hours on your website match that listing exactly — contradictions between the two cost visibility.
Start Your Medical Practice Website
We work with GP practices, specialist clinics, dentists, and other healthcare providers across Vienna, Austria, and Europe. Whether you need a simple informational site or a fully integrated booking system, we'll help you plan it, build it, and keep it running. Get in touch for a no-obligation conversation — we'll tell you honestly what you need and what it costs.